Sani rent a car

Tenerife

GENERAL CONDITIONS

By hiring a vehicle from Sani Rent Car, you declare that you have been informed at the time of making your booking, explicitly and prior to the effective purchase, of these "GENERAL CONDITIONS OF CONTRACT" (GCC) governing the contractual relationship between you and Sani Rent Car. By signing the Contract, you declare that you have read and accepted all of these GCC and declare and acknowledge that they are an integral part of the rental contract.
These GENERAL CONDITIONS OF CONTRACT (GCCs) link the customer with the company Sani Rent Car, hereinafter referred to as “Sani Rent Car”, with its registered office located in [location]. Sani rent car operates with a place of business at [location], [address]. The companys tax identification number (TIN) is [TIN]. You can contact us via email at [email]. Customers can make reservations online through various platforms and will receive confirmation or denial of their reservation request at the email address provided. Sani Rent Car reserves the right to refuse or reject a reservation request for operational reasons, especially if the requested vehicles are unavailable. Additionally, reservations may be denied if they are incomplete, inaccurate, or do not comply with the applicable hire conditions or regulations. The person named on the contract, the reservation holder, and the main driver must be the same individual. Contracts and reservations cannot be assigned or transferred to another person. No amendments can be made to the additional drivers after the contract is signed, although new drivers may be added for an additional fee. For security purposes, no banking or financial information will be requested through the platform. However, customers must provide a valid credit card when collecting the hired vehicle at the office. Credit cards must belong to the cardholder, be valid, and active. We accept major credit cards (Visa/MC/Amex/Dinners) and bank debit cards issued by financial institutions. Prepaid cards are not accepted. Sani Rent Car reserves the right to refuse vehicle rental to any customer displaying unacceptable behavior, such as suspected intoxication or abusive behavior toward our staff.
Sani Rent Car does not rent vehicles to drivers under 23 years old, as we inform users during the reservation process. Users can only rent a vehicle with Sani Rent Car when they confirm to Sani Rent Car that they meet the following requirements: At least 23 years of age. Holder of a driving licence valid in Spain. That the valid licence referred to in point b) above, has been held for a minimum of two years at the time of the reservation request made by the user to Sani Rent Car. In accordance with the foregoing, Sani Rent Car does not apply a charge or any price in case of reservation requests made by users who do not comply with all the above requirements, since it will not be possible to attend any request for hire from users that do not comply with all of these requirements. Driving licences issued in accordance with Spanish law are valid for driving in Spain as are those issued in countries of the European Union and the European Economic Area (Iceland, Liechtenstein and Norway) in compliance with the applicable European regulations. In addition, under certain conditions, the following driving licences are also valid for driving in Spain: National driving licences from other countries issued in accordance with Annex 9 of the Geneva Convention, or with Annex 6 of the Vienna Convention, or those differing slightly from such models in the adoption or deletion of non-essential headings. National driving licences from other countries that are written in Spanish or accompanied by an official translation thereof. International driving licences issued abroad in accordance with Annex 10 of the Geneva Convention, or according to the model of Annex E of the International Convention of Paris, if the countries have joined this Convention, but they have not signed or joined that of Geneva. In this case a valid international driving licence shall be presented in conjunction with a national driving licence in force in the relevant country. Those driving licences recognized in some international conventions to which Spain is a party and under the conditions indicated thereof. For further information about the conditions of validity of the driving licences in Spain, you may consult the following links: DGT and Sede DGT. These same conditions and requirements are also enforceable regarding any additional driver who may be indicated by the customer. Sani Rent Car reserves the right to deny or refuse a particular request or reservation if these specific conditions are not met. Similarly, following confirmation of the reservation, Sani Rent Car may cancel it in the following cases: If it is found that the information provided by the customer is not correct, real or is not up to date. If the customer violates the terms of the lease. The vehicle shall be driven solely by the drivers authorised in the contract by Sani Rent Car. Drivers shall pay full attention to road traffic laws or any other laws applicable at all times and in all situations.
The model of vehicle reserved is only indicative and it may be replaced by another of similar characteristics within the same category contracted by the customer. The vehicle must not leave the area where it was hired, and under no circumstance may the vehicle be returned in a different location than the one indicated in the hire contract, except with specific written authorization from Sani Rent Car. Any expenses arising beyond the designated hire area (workshop repairs, towing, breakdown, or transfer) shall be the responsibility of the customer. In case of an accident, the customer must not move the vehicle from the accident site to allow the relevant authorities to determine what happened. The customer must inform Sani Rent Car immediately about the incident and must not leave the vehicle without taking measures to prevent further damage or harm. Sani Rent Car reserves the right to cancel the contract if the customer fails to meet their contractual obligations. The customer will be liable to pay Sani Rent Car for any damages caused to the company as a consequence of the accident, particularly where these are not covered by the customers insurance policies. The customer shall be responsible for the vehicle during the rental period, from the moment of collection until the correct return to Sani Rent Car. If the return is not made as indicated by Sani Rent Car, the customers responsibility for the rented vehicle will extend until the vehicle is actually received and registered by Sani Rent Car. In the case of connected or geopositioned vehicles (i.e., vehicles equipped with GPS services), commands may be sent to the vehicle, and certain information may be received from it, including GPS data. This GPS service operates as a protection measure for our vehicles, occupants, and third parties during the hire period, and all legally required guarantees in this area will apply. Such data will be used solely for the purpose of preventing property crimes, maintenance of our fleet, and investigation of vehicle damage or accidents.
The customers use of the vehicle must be subject to the following obligations: Compliance with relevant local, national, and international laws. It is prohibited to use the vehicle for unlawful purposes or as a means for committing them. It is prohibited to use the vehicle for pushing or towing any other vehicle. The vehicle must be driven only on public highways. It is prohibited to drive it in places that are not suitable for public transport or along unsurfaced roads, or roads that have severe defects that could cause damage to the underside of the vehicle. It is prohibited to drive under the influence of alcoholic drink, drugs, narcotics, or any other toxic or psychotropic substance. It is prohibited to use the vehicle on any speed track, competitive track, private track, or for any other illegal or unauthorized purpose. Any negligent conduct in response to flashing alarm signals from the rented vehicle is prohibited. Sub-leasing of the vehicle is prohibited. It is prohibited to use the vehicle for commercial or advertising purposes. It is prohibited to soil the interior of the vehicle beyond what could be caused by reasonable and careful use. Customers are expressly required to use the correct fuel for the vehicle. Customers are required to ensure that when the vehicle is parked, it is completely locked. The customer is required to correctly install childrens safety seats (if these have been requested). The customer is required to ensure that luggage or surfboards are correctly secured in the roof racks if these have been hired. If the customer notices any malfunction or fault with the vehicle, they are required to stop, park correctly and safely (if this is possible), and inform Sani Rent Car immediately. Any unauthorized use of the vehicle by the customer shall result in early cancellation of the contract by Sani Rent Car, on the grounds of culpable negligence. Sani Rent Car will also demand compensation for any harm and damage caused.
The delivery and return of the rented vehicle will be made at the office, dates, and times specified in your reservation (confirmed by Sani Rent Car). The customer accepts that the vehicle is the property of Sani Rent Car, that it is in perfect working order and meets the highest standards in terms of quality and cleanliness, and that it has all its documents, tires, tools, and accessories. The customer undertakes to keep and drive the vehicle in compliance with the rules of the Highway Code and in adherence to these terms and conditions. In this respect, the customer may not modify any technical feature of the vehicle, keys, equipment, tools, and/or accessories, nor make any change to its exterior and/or interior appearance. Failing this, the customer shall bear the corresponding costs to return the vehicle in its original condition without prejudice to any damages caused to Sani Rent Car arising from the reconditioning of the vehicle for the time it has to be immobilized as well as any other damages caused to Sani Rent Car. Under no circumstances may the vehicle be returned on an island different from that indicated in the rental contract. If the return office for a reservation is not the same as that for collection of the vehicle, and the duration of the reservation is 3 days or less, an additional 10 € will be charged. This amount is already included in the price shown on the web when the user makes a reservation specifying this feature. However, if the customer returns the car to a different office from the one specified in his/her rental contract, the company will make an additional charge of 10€. The vehicle hired can only be collected during opening hours but can be returned outside the rental offices normal opening hours without any additional charge, as stated during the reservation process. Opening hours at the offices depend on the timetable of the airport where they are located. You can consult the standard timetables in the following link: Locations for Rent. If your flight is delayed or canceled, please inform us in good time to provide you with better customer service in these cases. If you fail to do this, we cannot guarantee the maintenance of your reservation, although Sani Rent Car will endeavor to hold it for as long as possible. For this reason, when it is no longer feasible, Sani Rent Car reserves the right to cancel your reservation and, therefore, to be able to dispose freely of the reserved vehicle in such cases without entitlement to compensation. It is the customers responsibility to inspect the vehicle on collection. It is in the customers own interests to take a few minutes to check the vehicle when they collect it. In the event that the customer finds any fault that is not mentioned in the contract, they must inform us of this before leaving the vehicle hire office. Otherwise, the customer will be deemed to have accepted that the car is in perfect working order, and of the highest standard of quality and cleanliness, and Sani Rent Car will not accept any subsequent claim in this regard. The vehicle must be returned in the same condition as received, except for normal wear and tear. Otherwise, the customer shall provide documentation, reports, or supporting documents regarding any incidents or damage to the vehicle. Sani Rent Car reserves the right to identify/check the vehicle or have it identified/checked at any time. In the event that Sani Rent Car finds damage to the vehicle, the cost of repairing the damage will be added to the amount that the customer has to pay for the hire period. The customer will not be responsible for this payment if they can demonstrate that the damage did not result from any failure to adhere to the contract or from any negligence on their part. Please ensure that no item of property is left in the vehicle at the moment of its return. If this happens, Sani Rent Car is not held responsible for your Any customer who wishes to extend the initial duration stated in this contract (specifically, to change or extend the date of return of the vehicle) must request the change by contacting Sani Rent Car in writing, at least twenty-four (24) hours before the initial expiry date of the contract. They must also attend one of Sani Rent Cars offices in person to sign any new contract containing the new conditions for the use of the vehicle, including the rates applying at the time of the extension request (i.e., the full rate depending on the season, as well as the relevant tax and insurance charges). In all cases, the hire company reserves the right to either accept or refuse to renew the contract. If the customer returns the vehicle before the end of the hire period as set down in the contract signed by the parties, the lessor will not be obliged to refund the customer any monetary sum in respect of the days or period when the customer did not benefit from the use of the vehicle.
The final price of the reservation of the vehicle includes the following items: Taxes (IGIC/IVA included). Unlimited mileage. Second driver free of charge. Service in our office at the airport. Cancellation of the free reservation (free booking cancellation). Approved seats for babies and booster cushions for children free of charge (not ISOFIX ones that can be optionally hired by our customers). It is important to note that according to Spains General Traffic Regulations: minors with a height of 135 cm or less must use an approved child restraint system. The following insurances (without excess/zero excess) are included: Collision Damage Waiver (CDW). Protection against car theft (TP). Personal Accident Insurance (PAI). Damage to third parties (TI). No excess amounts are required. We do not require any cash deposit, or credit card pre-authorization.
Our insurance does not cover the following situations or contingencies: Damage to the tyres and wheels. Loss or breakage of the car keys. Wrong refuelling. Accidents related to reckless driving or under the influence of alcoholic drinks, drugs, narcotics or any other toxic or psychotropic substances. Driving off-road. Fines. Removal or theft of elements or items from inside the vehicle. The duration and effect of the insurance contracted by the customer shall correspond exactly to the duration of the hire contract. If any accident should occur after the end of the contract between the parties, all damages, compensations, expenses, costs, and damage or harm that may be generated shall be the sole responsibility of the customer, and Sani Rent Car will be exempt from any such responsibility.
As part of our commitment to providing exceptional service, we offer complimentary optional extras for our customers: Baby Seat Children Seat Seat Booster Customers may select up to three of these items at no additional charge. However, if they choose more than three extras, an additional charge will apply. Customers are responsible for returning these items in the same condition they were received.
At Sani Rent Car, we do not provide petrol sales, nor do we refill the tank with fuel before the vehicle is collected. However, it is the responsibility of the customer to return the vehicle with the same amount of fuel as it had when collected; any shortfall will require the customer to pay the difference. If the vehicle is returned with more fuel than when it was collected, no reimbursement will be made to the customer for the excess fuel.
The customer expressly undertakes to pay the cost of any fines, judicial and extra-judicial expenses deriving from unpaid parking fees, violations of traffic and transport laws, or any other laws that may be relevant, whether directed against the vehicle itself or the driver of the vehicle, during the period while the contract is in force, unless these are the fault of the lessor.
Provided that Sani Rent Car has taken all necessary precautions and measures to prevent them, we shall not be held responsible for any mechanical faults affecting the vehicle, nor for any damages resulting from such faults. Additionally, we shall not be responsible for any expenses, delays, or harm resulting directly or indirectly from such failures or breakdowns. Sani Rent Car reserves the right to cancel the contract in such cases. This exclusion of responsibility will be applied to the fullest extent permitted by relevant laws and regulations. No refunds will be issued to the customer for the early return of the vehicle. Sani Rent Car assumes no responsibility for the loss or damage to goods or items stored or carried in the vehicle. Customers are responsible for ensuring that no items belonging to them or under their care are left in the vehicle.
If you wish to contact Sani Rent Car regarding any questions relating to your reservation or contract, you can do so by emailing us at: [email protected]. If you wish to lodge a complaint or make a claim in relation to our General Conditions of Contract (GCCs) or to the service offered by Sani Rent Car, please contact us by email at: [email protected]. Additionally, all our offices are equipped with official complaint forms for use by our customers.
In case of any dispute or disagreement regarding any of these conditions, the parties hereby waive their right to any other jurisdiction that may apply and agree to submit to the jurisdiction of the Courts and Tribunals of Santa Cruz de Tenerife or of Las Palmas de Gran Canaria, in accordance with the terms of the applicable laws."
These conditions may be modified by Sani Rent Car at any time, particularly to adapt to regulatory changes or applicable trade policies. Therefore, we recommend that customers carefully read these terms and conditions before renting a vehicle through our platform.

Sani Rent Car

At Sani Rent A Car, we`re passionate about providing exceptional car rental experiences. With a commitment to quality, safety, and customer satisfaction, we strive to exceed your expectations at every turn. Explore Tenerife with confidence and joy. Your journey begins with us.

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